Terms & Conditions

Ringlet – Terms & Conditions

Welcome to Ringlet!
By browsing or making a purchase on our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order — your style deserves rings crafted with elegance, precision, and timeless beauty.

1. Definitions

  • Consumer: An individual purchasing rings or related jewelry items for personal, non-commercial use.

  • Distance Contract: A purchase agreement completed remotely through our website.

  • Durable Medium: A method used to store information unchanged (e.g., email).

  • Right of Withdrawal: You may return a purchase within 14 days of receiving your item(s), subject to exclusions (e.g., customized, engraved, or made-to-order rings).

2. Applicability

These Terms apply to all purchases made through the Ringlet website.
By placing an order, you acknowledge and accept these Terms.
If any section conflicts with local consumer laws, the version offering greater protection to you will apply.

 

3. Our Offer

At Ringlet, we promise to:
✅ Provide accurate product descriptions and high-quality images of each ring (including materials, sizing, finishes, and craftsmanship).
✅ Offer transparent pricing with applicable taxes and shipping costs clearly displayed.
✅ Occasionally run promotions or offers that may change without prior notice.

4. Order Process

A purchase contract is formed once your payment has been successfully processed.
You will receive an order confirmation via email.
All payments are securely processed using encrypted systems.
We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraudulent activity.

5. Right of Withdrawal

You may cancel your order within 14 days of receiving your item(s).
To request a return, please contact us through the email listed on our Contact Us page.

Returned items must be:

  • Unused

  • In original packaging

  • In original condition with all tags, certificates, or accessories included

Exclusions

The following items cannot be returned unless defective:
❌ Customized, engraved, or made-to-order rings
❌ Personalized items
❌ Sale, clearance, or final-sale items (where stated)

Refunds are processed within 14 days after we receive and inspect the returned product(s).

6. Returns & Refunds

Return shipping is the customer’s responsibility unless the item arrived damaged, faulty, or incorrect.
Refunds are issued to the original payment method.
Items showing signs of wear, scratches, resizing attempts, or improper use are not eligible for return unless defective.

7. Pricing

All prices are listed in USD (or your respective currency).
Promotional prices are valid only during the advertised timeframe.
Ringlet reserves the right to correct pricing errors at any time.
International customers are responsible for customs duties, import fees, and local taxes.

8. Product Quality & Warranty

We take great pride in the craftsmanship and quality of our rings.
Each Ringlet product is carefully inspected before shipment.
Claims for damaged or faulty items must be made within 14 days of delivery.

Our warranty does not cover:

  • Normal wear and tear

  • Damage from misuse, improper storage, or exposure to chemicals/water

  • Repairs, resizing, or alterations performed by third parties

9. Shipping & Delivery

Orders are shipped to the address provided at checkout — please ensure all information is accurate.
Estimated delivery times are displayed at checkout.
We will notify you of any unexpected delays.
If an item becomes unavailable after purchase, we may offer a replacement or a full refund.

10. Payments

Full payment is required at checkout.
We accept major credit/debit cards, PayPal, and other secure payment options listed on our website.
Billing discrepancies must be reported immediately to our support team.

11. Complaints & Support

If you experience any issues with your order, please contact us within 7 days of receiving your items.
We aim to respond within 14 business days.
Valid claims may result in a replacement, repair, or refund.

12. Dispute Resolution

We strive to resolve issues fairly and informally.
If necessary, unresolved disputes may be referred to an independent mediator agreed upon by both parties.

13. Force Majeure

Ringlet is not responsible for delays or failures caused by events beyond our control, including natural disasters, strikes, government actions, or technical disruptions.

14. Governing Law

These Terms are governed by the laws of [Insert your country/region], unless your local consumer laws offer greater protection.

15. Changes to Terms

We may update these Terms periodically.
The latest version will always be available on our website and becomes effective immediately upon publication.